CS Shop

An e-commerce platform we built. And operate ourselves.

CS Shop is our own SaaS product for online commerce. It connects the storefront customers use with the administration where merchants manage products, customers and orders.

At Craftec, we develop the platform, build its infrastructure and run it on our own servers. Our responsibility continues through maintenance, support and further product development.

Our roleProduct development · User interfaces · Business logic · Infrastructure · Maintenance

One platform. Both sides of online commerce.

For customers, CS Shop is a place to find a product, choose a variant and place an order. For merchants, it is a workspace for managing the offer and processing orders. We built both sides as one connected system.

Explore the product demo
Products & offer

One product record. Both sides of the storefront.

We built catalog, category, variant and pricing tools around a shared product record. The Arven product shown here keeps the same images, SKU and price in administration and in the storefront.

  • Catalogs · Categories · Variants · Pricing
  • Administration → Storefront
Arven in the storefrontEnlarge screenshot
Arven in the storefront
Shopping

Shopping, designed for the phone.

Customers browse products, choose a variant and place an order, including without creating an account. The storefront adapts to phones, keeping the catalog and product purchase controls within reach.

  • Product galleries · Variants · Cart · Guest checkout
  • Mobile storefront
Arven purchase controls on a phoneEnlarge screenshot
Arven purchase controls on a phone
Order operations

A purchase becomes operational work.

A purchase becomes an order the merchant can work with. We brought customer information, items, payment, delivery and documents into one operational workspace, with customer and company records for B2B workflows.

  • Orders · Payments · Invoices · Delivery
  • Customer management & B2B
Order detailEnlarge screenshot
Order detail

Screenshots show the public demo and sample administration data.

CS Shop, a connected product.

Craftec built CS Shop to connect the storefront, commerce workflows and the systems behind them.

CS Shop Connected commerce platform
Shopping experience

Shopping experience

Customers browse a responsive storefront through catalogs, search and product variants. Language and presentation can be configured for each implementation.

  • Mobile storefront
  • Product catalogs
  • Search & filters
  • Product variants
  • Localization
Sales & customers

Sales & customers

Customer and company records connect B2C and B2B purchases with carts, orders and stock availability.

  • B2C & B2B
  • Customers & companies
  • Cart & checkout
  • Orders
  • Stock availability
Payments & documents

Payments & documents

Configured payment adapters connect checkout with payment records. Invoices and fiscal documents can be handled through the Minimax integration.

  • Payment adapters
  • Card payments
  • Invoices
  • Fiscal documents
  • Minimax
Marketing & loyalty

Marketing & loyalty

Promotions, coupons and loyalty tools support repeat business. Prize games and email campaigns extend communication beyond checkout.

  • Promotions
  • Coupons
  • Loyalty
  • Prize games
  • Email campaigns
Integrations & channels

Integrations & channels

Supported connections include Minimax, support chat, social login and analytics. Delivery methods, tracking details and Instagram profile or sharing links support the configured storefront.

  • Minimax accounting
  • Papercups / tawk
  • Delivery & tracking
  • Facebook / Google login
  • Google Analytics / Meta Pixel
  • Instagram links
Analytics & reviews

Analytics & reviews

Sales and operational reports help teams understand product and customer activity. Ratings, reviews and customer feedback add another view of the shopping experience.

  • Sales reports
  • Operational reporting
  • Product ratings
  • Customer reviews
  • Customer feedback

Our engineering and infrastructure behind the interface.

Development · Hosting · Monitoring · Backups · Maintenance

CS Shop is a product Craftec develops and operates. Our work covers the user interfaces, business logic, data, integrations and the infrastructure that runs the platform.

We built scalable infrastructure on our own servers and take responsibility for keeping it running. The same team follows a change from the merchant's request through implementation to its use in a working storefront.

Platform engineering

APIs, integrations & background processing

We built backend services, integration points and background workflows connecting commerce with external systems. Imports and batch operations expose progress, results and errors to operators.

Import results

Configuration & localization

Modular configuration accommodates different business requirements. Organization, country, currency and localization settings provide the foundation for configuring each implementation around its agreed scope.

Shared foundations. Commerce-specific engineering.

CS Shop builds on CS Core for shared accounts, permissions and administration. Catalogs, pricing, customers, orders and commerce workflows remain part of CS Shop.

This separates shared application capabilities from the business logic that makes CS Shop an e-commerce product.

Explore CS Core

A product we continue to develop.

Our work continues through implementation, onboarding, support, maintenance and further development. Existing capabilities provide the starting point; additional modules and integrations follow concrete requirements. Running our own product keeps us accountable for its development and operation.

A product in real use.

Different catalogs and business workflows, built on the same platform. Open a storefront to see the work in use.

JOKO

JOKO

A retail implementation for baby and family products, combining its catalog with marketing tools, stock management and integrations.

joko.rs
Tempus

Tempus

A specialized security equipment and locksmith tool catalog with advanced filtering and a B2B sales model.

tempus.rs
Miteks Mont NS

Miteks Mont NS

A technical VELUX roof window catalog supported by specifications, documentation and a configurator.

miteksmontns.rs

Developing your own software product?

Let us talk about what it needs to do — and what it takes to keep it running reliably after launch.

Enlarge screenshot