General Privacy and Personal Data Protection Policy

Dear users, Craftec Solutions takes care of your personal data with the highest possible level of attention and in accordance with the Law on Personal Data Protection ("Official Gazette of RS", no. 87/2018). For the purpose of efficient, fast, and modern communication, Craftec Solutions maintains and uses mailing lists to send e-mail messages (newsletters) to all subscribed users. The use of mailing lists involves the processing of personal data.

In order to successfully conduct direct marketing, offer new products, and inform you about updates and news, we process your personal data: your e-mail address.

Craftec Solutions is the controller of your personal data as it independently determines the purpose and means of processing.

The processing of personal data involves collecting, accessing, sorting, and grouping for the purpose of forming a database relevant to Craftec Solutions, which serves, as stated, for efficient, fast, and modern communication with you, and this represents the purpose of processing your personal data.

Personal data is processed based on your consent.

Consent is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, by a statement or a clear affirmative action, give consent to the processing of personal data relating to them.

Providing your e-mail address (entering and submitting it in a form on our websites) is considered a clear affirmative action by which you have given your consent for the processing of your personal data.

To eliminate any doubt, by providing your e-mail address (entering and submitting it in a website form), you confirm that you have previously read and agree with this notice.

The persons who process personal data are those employed at Craftec Solutions and are authorized to process such data.

Your personal data is stored on servers owned by the company Hetzner Online GmbH (hereinafter: Hetzner), headquartered in Germany. Email communication may also be partially carried out via the Sendinblue platform (sendinblue.com), owned by Sendinblue, Rue de Madrid, 75008 Paris, France. Therefore, by this notice we acknowledge that Hetzner or Sendinblue may act as data processors of your personal data.

By providing your e-mail address, you agree that Craftec Solutions, Hetzner, or Sendinblue may process your personal data in the manner described here and for the purposes mentioned above.

You may withdraw your consent for the processing of your personal data at any time, after which Craftec Solutions will delete all your personal data, your address will be removed from the mailing list, and you will no longer receive the email messages described in this notice.

In addition to the right to request deletion of your personal data, we would like to inform you that you also retain all other rights prescribed by the Law on Personal Data Protection.